Privacy policy
At VDX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website ("the Store").
By using our website, you agree to the practices described in this policy. We may update this Privacy Policy from time to time by posting the revised version on this page. We encourage you to review it periodically to stay informed about any changes.
Information We Collect
We may collect the following types of information:
- Full name
- Contact details, including email address and phone number
- Demographic information such as postcode, preferences, and interests
- Information provided through customer surveys, promotions, or special offers
- Any additional information you voluntarily submit while using our website
How We Use Your Information
The information we collect helps us provide a better shopping experience and improve our services. We may use your information to:
- Maintain internal business records.
- Process and manage your orders.
- Improve our products, services, and website functionality.
- Send promotional emails about new products, special offers, and updates that may interest you.
- Conduct customer surveys and market research.
- Contact you via email, phone, or other appropriate communication channels when necessary.
- Personalize your shopping experience based on your preferences.
Data Security
Protecting your personal information is a priority. We implement appropriate technical, administrative, and physical security measures to prevent unauthorized access, disclosure, alteration, or misuse of the information we collect.
While we strive to use commercially acceptable methods to protect your data, no method of internet transmission or electronic storage is completely secure.
Cookies
Our website uses cookies to enhance your browsing experience.
Cookies are small text files stored on your device that help us:
- Understand how visitors use our website.
- Analyze website traffic and performance.
- Remember your preferences and settings.
- Improve website functionality and user experience.
The information collected through cookies is used for analytical purposes only and does not personally identify you unless you voluntarily provide such information.
Most web browsers automatically accept cookies; however, you can modify your browser settings to refuse or disable cookies if you prefer. Please note that disabling cookies may affect certain features and functionality of our website.
Third-Party Websites
Our website may contain links to external websites for your convenience or additional information.
Once you leave our website, we have no control over the content, security, or privacy practices of those third-party websites. We recommend reviewing the privacy policies of any external sites before providing your personal information.
Your Personal Information
You have the right to control how your personal information is collected and used.
You may:
- Opt out of receiving marketing communications whenever such an option is available.
- Withdraw your consent for promotional communications at any time by contacting us.
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
We do not sell, rent, or lease your personal information to third parties without your consent unless required by law or necessary to provide our services.
With your permission, we may send you promotional information about carefully selected partners or third-party offers that may be relevant to your interests.
Access to Your Information
You may request a copy of the personal information we hold about you by contacting us through the details provided on our Contact Us page. Where permitted by applicable law, an administrative fee may apply.
If you believe any information we hold is inaccurate or incomplete, please contact us promptly. We will review and update your information as necessary.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the revised policy will become effective immediately upon publication.
We encourage you to review this page regularly to stay informed about how we protect your information.